Frequently Asked Questions For The Heritage

Do you accept

Our residents have various stages of the disease, ranging from very mild impairment to advanced stages.

What are the rooms like?

Our apartments vary in size and layout, a charm of our building. Every apartment is private with a living area, kitchenette, bedroom area, full bathroom and multiple windows. Residents are invited to bring their own furniture and décor items from home.

At what point can my family member no longer live at The Heritage?

Our staff is in constant communication with our resident family members.  We have a scheduled meeting 30 days after admission to review the progress and as needed afterward. If our resident is approaching a skilled nursing level need, we work with the family to transition to a safe community of the family’s choice.

If my family member’s dementia progresses will he/she have to move to a different floor?

All floors at the Heritage provide services for those with varying dementia and Alzheimer’s.  Our team will continue to work with the family to ensure care needs are met at the appropriate level.

What kind of training does your staff have in dementia care?

We offer ongoing education focused on caring for those with mental impairment

Is the building secure in case a resident is a wander risk?

The doors are secured with alarms. In addition we provide 2 hour safety checks to all residents.

How do you encourage to residents to participate in activities?

Our goal is to work with each resident to provide them with the best quality of life. We offer escorts to programs that the residents are interested in. We see each resident as a different human being with different interests and life experiences. Our recreational staff will tailor activities based on individual interests.

My loved one does not like to partake in group activities, what programs do you offer?

We provide one on one programming with each resident. Whether it be sitting a room during a puzzle, or working on the ipad. Often you will find once a resident has built a relationship with staff, staff will begin to encourage larger group activities.

What if a resident is resistive to the move, how does the transition period work?

The transition period is different for every new resident. The case manager and quality of life director work closely with both the new resident and the family to guide them through the acclimation process.