Transportation Scheduler

Career Details:

Type: Driver / Transporation

Hours: Regular Full-Time

Shift: First

Weekend Required: No

Location: PACE CNY

City: E. Syracuse


The Transporation Scheduler is responsible for performing numerous clerical activities and data entry related to the scheduling of all transporation trips for PACE participants.  Schedules, cancels, and reschedules trips as needed while maintaining the highest degree of accuracy possible to ensure quality service delivery to PACE CNY participants.


High School Diploma/GED required.  Associates Degree preferred.

One year scheduling experience required; two years preferred.

One year transportation industry experience preferred. 

Combinations of education, scheduling, and industry experience will be considered.

Valid NYS Driver's License.


Top Five Responsibilities:


Schedules all transporation trips including: day center, medical and social and shopping outings, and any other approved trips per participant or discipline request.


Works in coordingation with the transportation managers and clinic schedulers to accomplish all trip bookings in a timely and accurate manner. 


Timely notification of appropriate staff members when scheduling conflicts arise.


Maintains a high level of communication with the Transporation site offices and their staffs, as well as the PACE Clinic Schedulers and Home Care Staffing Coordinators.


Completes and responds to communications related to the scheduling of transporation trips.


Supports the Transporation Offices when busy, or during staffing shortages by answering phones, taking messages, and assisting participants/caregivers.



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