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Case Manager

Career Details:


Hours: Regular Full-Time

Shift: First

Weekend Required: No

Location: Nottingham

City: Jamesville, New York

Openings: 1


The Case Manager provides comprehensive care management services to ALP and ACF residents. This includes, but is not limited to psychosocial evaluation, evaluations for admission, resident’s rights and advocacy, group work and family counseling as appropriate. The Case Manager is a key member of the interdisciplinary care team and is responsible for ensuring maximum quality of life for an assigned group of residents or clients.

  • Bachelor’s degree in a health related field required.
  • Bachelor’s in Social Work or Psychology preferred.
  • Thorough knowledge of regulatory requirements of DOH/DSS and all pertinent agencies.
  • Proven knowledge of adult care facilities.
  • Current awareness of best practice nursing standards and care.
  • Outstanding interpersonal and communication skills including the ability to communicate effectively with clients, residents, and families from diverse backgrounds who may have physical, sensory and mental impairments.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

  • Responsible for the ongoing care and support for residents in their caseload.
  • Provides care interventions for residents and families in time of crisis, deteriorating health (physical and mental), dealing with disabilities, deterioration of independence and end of life, etc.
  • Educates resident and family/care giver on advanced directives. Facilitates completion of advanced directives with family.
  • Serves as advocate for resident/client in absence of caregiver/family or if resident is unable to do so.
  • Coordinates identified resources and services for timely discharge, involving the resident and family. Ensures complete, accurate and timely documentation.
  • Coordinates and facilitates resident and family meetings. Ensures communication with family members not in attendance.
  • Provides effective orientation for new residents and families or caregivers. Reviews residents’ rights.
  • Explains housing and program rules, regulations and procedures. Assists residents/families in completing required forms and in gathering necessary documentation.
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