Admissions Representative

Career Details:

Type: Sales/Marketing/Development

Hours: Regular Full-Time

Shift: First

Weekend Required: Yes

Weekend Shift Details: No

Location: Buckley Landing

City: N. Syracuse

Openings: 1

Overview: 

This position is responsible for the coordination of marketing and admissions into our housing communities. Responsibilities include referral intake, cold calling, marketing and presentations to the community and professional referral sources, relationship building, touring prospective residents and their families and follow through of all medical and financial documentation. The position requires excellent organizational and interpersonal skills and an enthusiastic and flexible attitude. The ideal candidate must have strong public relations skills as outreach to community services agencies is required. Previous experience in health care recommended.

Qualifications: 
  • 2-4 year College Education. 
  • Previous marketing experience, preferably within a retirement community. 
  • Previous sales experience, preferably working with seniors. Medical or social work experience preferred.  
  • Ability to prioritize work and meet deadlines. 
  • Ability to travel in the local area as needed.  
  • Ability to close a sale. 
  • Computer competency in MS office suite or equal. Excellent organizational skills. 
  • Excellent written communication skills. 
  • Excellent public speaking skills. 
  • Strong customer service/interpersonal skills. Proven multi-tasking capabilities.
Responsibilities: 
  • Provide guided tours of the community, scheduled and unscheduled, to prospective residents and their families.
  • Provide information about the program.
  • Provide and obtain information during tour and secure sales. Pursue referral sources by coordinating marketing activities, in-services, presentations, distributing marketing information, developing relationships. 
  • Receive incoming phone inquiries regarding admission into the Loretto Housing Programs.
  • Complete the intake form and enter into REPS (computer marketing database). 
  • Gather all medical and financial information as needed for admission.
  • Ensure all forms are complete, accurate and all information is provided. 
  • Develop and implement a facility marketing plan.  Assist new admission with the move-in process (i.e. phone set up, cable, general instructions).
  • Complete daily market walk thru of building.
  • Pursue referral sources by coordinating marketing activities, in-services, presentations, distributing marketing information, developing relationships.
  • Attend weekly sales calls and attend monthly department meetings as well as site directors meetings.
  • Maintain accurate and complete referral data base in REPS.
  • Obtain and generate leads,
  • Work current lead bank from REPS.
  • Provide guided tours of the community, scheduled and unscheduled, to prospective residents and their families. Provide information about the program. Provide and obtain information during tour and secure sales.
  • Schedule and coordinate appointments for screening and assessments.

Develop and implement a facility marketing plan.

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