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Marketing/Admissions Representative - Assisted Living

Career Details:

Type: Sales/Marketing/Development

Hours: Regular Full-Time

Shift: First

Weekend Required: No

Location: Sedgwick Heights

City: Syracuse, New York

Openings: 1

Overview: 

Provide a point of entry into Loretto programs as an initial contact for potential participants/residents and their families.  Provide information such as brochures, program information and rates to potential residents and their families.  Direct potential residents and inquiries to appropriate programs.  Schedule appointments for initial screening including ALP screening, Medicaid applications, and obtaining pre-admission demographics.  Maintain the REPS computer program to include inquiries, tours, screens, admissions, callouts and referral sources.  Gather all medical and financial documentation as required for admission. Market to community professional agencies to increase lead traffic.

Qualifications: 
  • Bachelor’s degree preferred, Associates degree minimum 
  • 2-4 years prior experience in a marketing, sales role, within a skilled nursing, medical facility, or working with seniors. Medical or social work experience also desired.
  • Ability to prioritize work and meet deadlines.
  • Ability to travel in the local area as needed. Must have valid driver’s license and a reliable vehicle.
  • Ability to close a sale.
  • Proficient in MS Office and able to learn new software rapidly.
  • INDHP
Responsibilities: 
  • Provides guided tours of the community, scheduled and unscheduled, to prospective residents and their families.
  • Provides information about the program.
  • Provides and obtains information during tour and secure sales. Pursues referral sources by coordinating marketing activities, in-services, presentations, distributing marketing information, and developing relationships.
  • Receives incoming phone inquiries regarding admission into the Loretto Programs.
  • Completes the intake documentation and enters into computer marketing database.
  • Gathers all medical and financial information as needed for admission.
  • Ensures all forms are complete, thorough and accurate.
  • Supports the facility marketing plan. Assists new admission with the move-in process (i.e. phone set up, cable, general instructions).
  • Completes daily market walk thru of building and understands census reports.
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